Basic information

 The Volunteer Support Program is recognized by the Ministry of the Interior of the Czech Republic under the title of Volunteer as a guide for asylum seekers and foreign residents living in the Czech Republic.



We help to connect Czech nationals and people from other countries, regardless of their nationality and origin, so they can get to know each other better and spend time together.



  • strengthen the ties between the mainstream society and people from other countries.
  • reduce social and cultural isolation.
  • support social interactions and provide relevant information.
  • consolidate and improve the level of Czech proficiency.



  • Individual approach and equality. We value individuality of each person (clients and volunteers) and respect their view of the experiences they are living through in the Czech Republic, regardless of their origin, age, limitations, religious beliefs, sexual orientation, etc.
  • We focus on developing existing skills of a client, we support their independence. We encourage our clients to make autonomous and responsible decisions. We always respect their choices and the solutions they choose to opt for.
  • Confidentiality of information. 
    We do not pass to third parties the information that the volunteer and coordinator come in possession of through their collaboration with the client without an expressed consent of the client (unless otherwise required by law). The same applies to client’s personal and contact data.



  • Volunteers provide support free of charge; both on the premises and outside CIC.
  • The services are provided in Prague, the Central Bohemian Region, and Liberec Region.





  • We support our volunteers in their work through regular consultations (with their coordinator, in some cases with Czech language teachers and social workers), monthly group meetings and supervising sessions (four times a year).
  • We also provide insurance and administrative support.
  • Every volunteer does an introductory course to learn about the program’s rules and principles and gets a copy of our guide The How and The Why of Helping People from Other Countries (Jak a proč být průvodcem pro cizince).
  • Volunteers can get the Certificate of Long-term Volunteer Service.